I’ve seen some people here have a custom profile picture on here but I don’t know how they got those.
Hello Kirby! If you look at the top right of your screen you will see M . Then from there you will click "ACCOUNT SETTINGS". Then you will see upload photo. Thank you for joining us at Trilogy plus!
I assume it could be either a glitch or maybe you have to be a member for a certain number of days. I've only used a PC, I haven't tried the app yet. Are you using a PC or the app?